Call 000 when it may be life-threatening
Call Triple Zero for chest pain or pressure, severe breathing trouble, stroke signs, major trauma, uncontrolled bleeding, loss of consciousness, seizure, or if someone is dangerously unwell. Call if you are unsure.
Call 000The care options
Hospital emergency department
For serious or life-threatening illness and injury, major trauma, or care that needs hospital-level emergency resources.
Fast Track urgent care
For suitable non-life-threatening injuries and sudden illnesses that need same-day assessment and may need treatment, imaging or pathology.
Regular GP
For routine care, ongoing conditions, prevention, prescriptions and follow-up that can safely wait for an appointment.
Why urgent care exists
People often search because a problem feels too urgent to wait for a GP appointment, but they are unsure whether a hospital emergency department is necessary. Urgent care provides a clear middle option for suitable problems.
Fast Track accepts walk-ins from 8am to 8pm, Mon to Sun. A clinician confirms whether the clinic is suitable after assessment.
