Brisbane’s Walk-In Urgent Care Clinic for Injuries and Illness

Australia’s Emergency Departments are under unprecedented pressure. In 2024–25, there were 9.1 million presentations to public hospital Emergency Departments — and only 53% of patients had their care completed within four hours. In Queensland, that figure has dropped to just 54%, down from 71% only six years ago.

A significant portion of these patients don’t need an Emergency Department at all. According to McKinsey & Company, nearly half of all emergency presentations are classified as semi-urgent or non-urgent — patients with injuries, acute illness, and conditions that require prompt attention, but not the resources of a full Emergency Department.

These are patients who need to be seen today — but don’t need to wait six hours to be treated.

That’s exactly what Fast Track Urgent Care was built for.

A Smarter Alternative to the Emergency Department

We exist to provide fast, thorough urgent care for patients who are too unwell or too injured to wait for a GP appointment, but whose condition is not life-threatening.

Instead of sitting in an Emergency Department waiting room for hours — behind ambulance arrivals, cardiac emergencies, and trauma patients — you walk into our clinic, see a doctor within minutes, and leave with your treatment completed.

Our clinic was purpose-built to deliver the same standard of investigation and treatment you would receive in an Emergency Department, in a fraction of the time:

• On-site X-ray and CT imaging — referred and completed during your visit, with results reviewed by your doctor on the spot. Bulk billed to Medicare.

• On-site pathology — blood tests and specimen collection performed in-clinic and bulk billed to Medicare.

• IV medications — IV fluids, IV antibiotics, IV pain relief, and anti-nausea medication administered in our treatment rooms.

• Wound care — stitches, wound glue, irrigation, and complex wound dressings.

• Fracture management — assessment, imaging, back slabs, plaster casting, and follow-up planning.

• Splints, crutches, and bracing — available on site and provided on the day.

• Minor procedures — abscess drainage, foreign body removal, and injections.

Most patients walk in, are seen, investigated, treated, and discharged within an hour.

Your Medical Team

Our clinic is led by experienced urgent care doctors who manage injuries and acute illness every day. You’re not seeing a GP who occasionally handles an urgent case — you’re seeing a doctor whose daily work is diagnosing, imaging, and treating the same conditions that fill Emergency Department waiting rooms.

Supporting our doctors is an experienced nursing team that manages your care from the moment you walk through the door — from triage and observations, through to IV placement, wound care, plastering, and discharge. Our nurses are a critical part of why we can deliver thorough care so quickly.

Private Treatment Rooms

Every patient is seen in a private treatment room — not behind a curtain in a busy corridor. Your consultation, examination, and treatment take place with the privacy and dignity you deserve, whether you’re here for a laceration, a possible fracture, or an acute illness.

Specialist Referral Network

Some conditions require ongoing specialist care beyond what an urgent care visit can provide. When that’s the case, our doctors have access to an extensive network of specialist doctors across Brisbane — orthopaedic surgeons, plastic surgeons, general surgeons, physicians, and more. We arrange referrals during your visit so you leave with a clear next step and, wherever possible, a timely specialist appointment.

When to Come to Us

You’re in the right place if you:

• Have been injured today — a fall, a sports injury, a workplace accident

• Think you may have a broken bone or fracture

• Have a cut or wound that needs stitches

• Need urgent care but your GP is unavailable or fully booked

• Are feeling acutely unwell and can’t wait days for an appointment

• Need an X-ray, CT, or blood tests done today

• Have a work injury covered by WorkCover Queensland

When to call 000 instead:

For severe chest pain, major trauma, stroke symptoms (face drooping, arm weakness, speech difficulty), severe breathing difficulty, or heavy uncontrolled bleeding — call Triple Zero (000) or go directly to your nearest Emergency Department. These are life-threatening conditions that require emergency hospital resources.