An Urgent Care provides immediate care for non-life-threatening medical emergencies that will be classed as low acuity in emergency departments but still needs to be seen immediately.
Emergency departments in Brisbane are under significant pressure. It can take hours to receive the help you need, especially for minor injuries, burns, scrapes, and other non-life-threatening conditions.
Forty-seven per cent of emergency department visits – nearly 4 million visits in Australia in 2020-21 – were classified by as either semi-urgent or non-urgent. Nurses and doctors could have treated these patients outside of a hospital.
The emergency departments must be able to focus on severe and life-threatening emergencies. Others who require care should also have access to options not covered by the hospital system.
Families require more options to access affordable care in a short time frame. Too often, GP appointments don’t exist, and they may lack resources to investigate your urgent health care need properly, and the hospital is the only choice.
Urgent Care Brisbane will relieve pressure on hospital emergency departments in Brisbane and help save precious hospital resources.
We are experts in providing immediate medical care by emergency nurses and doctors.
No appointments or referrals are needed for receiving care at urgent care.
If an injury or illness occurs that is not life-threatening but requires immediate attention.
Urgent care Brisbane offers immediate care, including treatment for minor falls/trips. Complex lacerations, closed fractures, and all sporting injuries. Infections, atypical chest pains, shortness of breath, vomiting & diarrhea, Migraines and headaches, mild asthma , for further details please call out highly experienced triage nurse.
In cases of serious illness or injury such as unconsciousness, severe chest pain, major accidents, or need for major procedures, please dial 000 or visit your nearest Emergency Department.
We do not replace your GP. We will not manage your long-term medical issues, such as chronic conditions, medication management and monitoring.
After assessment by our medical team, when needed we can provide the following procedures:
We are open 7 days a week – 8am to 8pm
Yes, we can manage all closed fractures and close reductions on displaced fractures.
For all compound fractures, please go to the nearest emergency department.
As part of fracture management, we supply moon boots, crutches, knee immobilizers, and wrist braces. There is fees for these consumables.
We have radiology onsite seven days a week, 8 am to 8 pm, CT scans and X-rays.
After the initial management of your fracture we will arrange to follow up with a public or private fracture clinic.
A referral is preferable. But if you don’t have one and are concerned about iron deficiency anemia, you can visit Urgent Care Brisbane and be seen by our medical team for assessment and blood tests. Based on the blood result, an iron infusion can be planned.
Most recent blood tests, including complete blood count and iron studies, are not older than one month.
40 min from registration to discharge.
Iron infusions can be administered safely. Mild flu-like symptoms may occur in one in ten patients. These include headaches, joint or muscle pain, fever, and muscle or joint pain. It is possible to feel sick or nauseous. This may occur within a few days of the infusion and resolves with Panadol/Nurofen.
There are rare cases of staining from iron infusion, and this can be permanent.
There is risk of anaphylaxis and this is the reason iron infusion is done in a center where anaphylaxis can be managed.
We do not bulk bill, but our care fees are highly affordable, based on the complexity and duration of the consult. As we are not government-funded, there are out-of-pocket fees for various consumables if used during the consult.
Please check our fee section for further details.
Bulk billing refers to when a doctor accepts the Medicare Rebate paid by the government as full compensation for the service they have provided.
The rebate amount was 85% of what the Australian Medical Association recommended fee when Medicare was introduced by the government in 1985. The Medicare rebate has not been increased in accordance with inflation by successive governments. Now, the rebate amount is half the AMA recommended appointment fees.
We are highly specialized service and not a Gp clinic and the Medicare rebate does not cover the cost of treatment. Please do not request any consult to be bulk billed. Please confirm fees with our friendly medical admin the possible cost of treatment.
We do not send out accounts. All attendances/accounts must be settled at the time of consultation. All unpaid accounts will incur further cost of admin fees and recovery fees.
Privacy Policy
Effective Date: 9/9/2024
Introduction
At Urgent Care Brisbane, we are committed to protecting the privacy and security of the personal information we collect, use, and share in accordance with the Privacy Act 1988 (Cth) and the Privacy Legislation Amendment (Enforcement and Other Measures) Act 2022.
This policy outlines how we handle your personal information to provide you with quality medical care while respecting your privacy rights.
Scope of the PolicyThis Privacy Policy applies to all personal and health information collected by Urgent Care Brisbane from our patients, website visitors, and service users.
What Information We Collect
1. Personal Information: Includes, but is not limited to, name, date of birth, contact details, Medicare number, and health insurance details.
2. Health Information: Medical history, current health conditions, treatment details, and diagnostic results.
3. Digital Information: IP addresses, website usage data, and interactions with our online platforms.
How We Collect Information-
Directly from You: Through registration forms, medical consultations, and online interactions.
Through Third Parties: Referring physicians, hospitals, or other health services providers with your consent.
Purpose of Collection
– To provide you with medical diagnosis and treatment.
– To communicate with you about our services and your care.
– For internal administrative purposes, such as billing and obtaining payment.
– For legal compliance purposes, including with healthcare regulators.
How We Use and Disclose Your Information
– Medical Staff: To facilitate your treatment and care.
– Administrative Staff: For billing and administrative purposes.
– Third Parties: We may share information with other health service providers as part of your care coordination, always with your consent, unless required or permitted by law.
Legal Disclosure: We may also disclose information where legally required to do so.
Data Security and Storage
We take reasonable steps to ensure the protection of your personal information from unauthorized access, modification, or disclosure. We use physical security, technological security measures, and secure data storage systems. Information is retained for the period required by law or deemed necessary for our operational purposes.
Your Rights
– Access: You have the right to access the personal information we hold about you.
– Correction: You can request correction of any inaccurate, incomplete, or out-of-date information.
– Complaints: If you believe we have breached your privacy rights, you have the right to lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC).
Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the effective date.
Contact Us
If you have any questions about this privacy policy, or if you wish to make a request regarding your personal information, contact our Privacy Officer at: [email protected] Phone: 0721138660- Address: G4/60 Coonan St Indooroopilly
Acknowledgement
By using our services, you acknowledge that you have read and understood this Privacy Policy.
60 Coonan Street
Indooroopilly QLD 4068
Phone: (07) 2113 8660
Fax: (07) 2113 8661
Open 7 Days
8AM-8PM